Payment is due at the time services are rendered and we accept: Cash or check is preferred, we also accept credit card, HSA, or FSA cards. We an out-of-network provider with insurance and do not accept medicare assignment at this time but we will happily provide you a receipt when asked so that you may submit for reimbursement from your insurance provider. The receipt you will be given is called a "superbill" for those who submit these claims to their insurance companies.
If a check is returned by the bank, you will be responsible for the check return fee (the amount the bank charges us) and the cost of original check amount.
When arriving for your appointments, please respectfully be 5 minutes early as to prevent your appointment from overlapping into the next scheduled appointment time. If you are 10 minutes late for your appointment, you will be asked to reschedule and may be responsible for your full appointment cost.
We require at least 24 hours notice prior to your appointment for notice of an appointment cancellation or rescheduling. This allows enough time for someone else in need to utilize this appointment.
Sometimes life gets in the way of our plans, and we do understand. Missed appointments without advance notice, referred to as a "No Call, No Show", and cancellations within 24 hours will incur no fee the first time, a $25 fee the second time and the cost of your full appointment the third+ time. By providing notice, we can give your appointment slot to someone else in need.
If you have any questions regarding these policies, we invite you to email or call us and we will happily discuss your concerns.
It is the policy of Kukenberger Chiropractic to treat all patients without discrimination in regards to race, color, religion, national origin, age, ability, sex, sexual orientation, gender identity or expression (the patient’s preferred gender will be respected, and the patient will be referred to by their name and pronoun of choice). Discrimination or harassment is prohibited and will not be tolerated within the office.
Please note that our building is not ADA accessible. There are 8 steps that must be descended to reach our practice inside of the building. If this presents a challenge for your current condition, please call us so we can try to offer an accommodation.
Informed Consent for Care